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Capabilities & Case Studies

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We are a people transformation consultancy provider offering experienced proven resources who have delivered change across the financial services value chain. 

Our focus is People, and the use of IT, Data, Data Science, and ML/AI, to transform business performance


  • Operational Transformation: Design and Change Management of Business Operations

  • International Mergers & Acquisitions: Technology integration/separation of systems across multiple entities and diverse geographic locations

  • Leadership Development: Building organisation capabilities in your leadership team to drive the growth and technology disruption agenda

  • Talent Management & Employee Engagement: Providing talent management solution to drive engagement, maximise talent resources and reduce churn

  • Big Data & Analytics: Combining data and data science to drive people and business transformation

  • Data Management: Design and implementing data management systems and their human interfaces to secure accurate, timely, relevant and complete reporting 

  • ML/AI: Designing and Building ML/AI into people processes

  • Risk: IRB, Capital Adequacy, Credit, Market and Operational

  • Trade and Communications Surveillance: Market Abuse, TCA, Sell and Buy-side 

  • Regulatory Compliance: Customer Duty, SM&CR, KYC, AML, EMIR, MiFID II, FINREP, COREP

  • Back Office Operations:  Mid-Office PnL, Liquidity Management, Treasury, Financial Reporting

Example Case Studies


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Global Oil & Gas and Agriculture Commodities Trader:  The divestment of 50% of the business lead to a major restructuring programme to streamline global operations.  Nicer was engaged to review existing business processes covering Treasury and Finance and re-design the global operations.   A detailed assessment of core functions across geographically diverse operations lead to the development with the CFO a recommended organisation and change programme.   The programme was implemented saving in excess of 50% of the resources and implemented new centralised Treasury operations to enhance performance and global liquidity management.


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Commodity Broker:  The Client is a leading Global Commodities Broker.  Existing technology landscape from infrastructure to applications to service delivery had not been developed for 15 years generating huge operational risk, ineffective risk and trading systems resulting in low profitability, inflexible pricing systems and recurrent credit losses.  Nicer undertook a detailed review of business processes and their commercial objectives across all commodity divisions, assessed the technology requirements leading to a 5 year IT transformation programme.  Nicer were commissioned to support the transformation both across the technology and people domain.


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Global Systemically Important Bank:  The Client is in one of the top 30 banks globally. Nicer was engaged to programme manage a highly complex merger of multiple regional banks.  The programme involved integrating all back office systems covering Treasury, Regulatory Reporting and Finance as well as moving trading operations and creating a new mortgage credit union.  The programme team directed 1000's of in-house staff, third party consultancies and system integrator resources throughout the 12 month initiative.   Executed on-time to Regulator committed obligations within the 100M+ Euro budget.  


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European Tier 1 Bank:  The ECB enforced a regulatory requirement on the Bank to completely re-develop their Risk models using the IRB approach across all product portfolios and submit for regulatory approval.   Nicer was engaged to manage the people processes around data lineage mapping from source to reporting to ensure consistency, accuracy, timeliness and completeness of data were implemented.   


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Asian Tier 1 Bank - Global Wealth Management:  The Client committed to implementing a next generation Trade Surveillance application for their Global Wealth Management division.  Nicer was engaged to programme manage the vendor implementation of a proprietary Trade Surveillance application integrating multiple trading systems feeds.  The project involved deployment into the Client's private Cloud environment and the migration of many of the proprietary application features into the Clients' managed estate.  The programme involved extensive requirements analysis, development of Client specific market abuse alerts, their configuration and deployment across Americas, EMEA and Asia operations. 

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